Frequently Asked Question
How Do I Cancel an Invite As a Manager?
- First, log in to the system and confirm that you are logged in under the “Manager” role in the system. If you are not logged in as a Manager in the system, click the dropdown arrow and select the “Manager” role instead.
- Once logged in as “Manager” select the “Courses” tab at the top of the screen to preview the course(s) you have been enrolled in as “Manager”
- Note that the “Shopping Bag” icon to the right of the course name will indicate the number of credits available for you to use for invitations at a glance.
- Select the course you would like to cancel an invite for by clicking the title of the course.
- You will be automatically redirected to the “Buy Credits & Invite Users” tab, where you can send and re-send invitations, cancel invitations, and purchase new credits.
- Locate the invite you would like to cancel from the list of sent invites. Use the “Search” option to help locate the invite by email when there are many invites in the log.
- Once you have located the invite you wish to cancel, use the three vertical dots to the right of the invite entry to pull up the invite option menu.
- If this menu does not appear, it means that the invite cannot be canceled. Check the “Status” to discover the reason it is no longer available.
- Once the menu is selected, you will be given the option to “Re-Invite User” or “Cancel Invite”.
- Select “Cancel Invite” and the invite will be canceled and the credit will be returned to your remaining credits in your manager account.
Keep going
Related courses
Non-DOT Urine Specimen Collector Training
Non-DOT Urine Specimen Collector Training is an online course of approximately 5 hours for collectors, employers and third-party collection sites that collect urine specimens outside the DOT program. A certificate is issued on completion.
5 hours of training
$650.00/credit
DOT Urine Specimen Collector Training
DOT Urine Specimen Collector Training is an online course of approximately 10 hours for collectors, employers, and healthcare. Complies with 49 CFR Part 40.33, includes initial training supplies and 5 mock collections. Certificate issued upon completion. Recertification every 5 years.
10 hours of training
$850.00/credit
DOT Breath Alcohol Technician Training
DOT Breath Alcohol Technician Training is an online course of approximately 8 hours for new breath alcohol technicians and BATs who need refresher training. A certificate is issued on completion.
8 hours of training
$1,450.00/credit
Non-DOT Reasonable Suspicion Training for Supervisors
Non-DOT Reasonable Suspicion Training is an online course of approximately 2 hours for supervisors in non-regulated workplaces. Focuses on identifying signs of drug/alcohol abuse, understanding the impact, and procedural responsibilities, and covers state-specific issues. Certificate issued upon completion.
2 hours of training
$55.00/credit
DOT Reasonable Suspicion Training for Supervisors
DOT Reasonable Suspicion Training for Supervisors 2-hour online course. Covers drug and alcohol testing observations per 49 CFR Part 40. Training is valid in the US, Canada, and DOT-compliant countries. Certificate issued upon completion.
2 hours of training
$60.00/credit
Drug-Free Workplace Training for Employees
Drug-Free Workplace Training for Employees is an online course of approximately 1 hour for employees of federal contractors, DOT-regulated employers and other employers with drug-free workplace programs. A certificate is issued on completion.
1 hour of training
$35.00/credit