CDC Seeks Public Comment on World Trade Center Health Program Stakeholder Feedback Collection to Enhance Services

On July 13, 2026, the Centers for Disease Control and Prevention CDC published a notice in the Federal Register inviting public comment on a proposed data collection for the World Trade Center Health Program. This action signals a strategic effort by the CDC's National Institute for Occupational Safety and Health NIOSH to gather more timely and specific feedback from individuals and healthcare professionals involved with the program, ultimately aiming to enhance its operational effectiveness and service delivery.

Understanding the World Trade Center Health Program

The World Trade Center Health Program was established under Title XXXIII of the Public Health Service Act through the James Zadroga 9/11 Health and Compensation Act of 2010. This pivotal legislation created a federal program dedicated to providing medical monitoring and treatment benefits for eligible responders and survivors who were affected by the September 11, 2001, terrorist attacks. The program serves a unique and vital role in addressing the long-term health consequences faced by this specific population.

The New Data Collection Proposal

The CDC is requesting approval for a new generic information collection request ICR, which would allow for a period of three years for the project titled "World Trade Center Health Program Stakeholder Experience Feedback Collection." This initiative seeks to solicit feedback from two primary groups: Program members, who are the eligible responders and survivors receiving care, and Program providers, who deliver the medical services.

The feedback will focus on a range of experiences including program services, communications, administrative processes, and overall operations. This is not a replacement for current feedback mechanisms. The program already conducts a comprehensive Member Feedback Survey approximately every five years. While valuable for broad assessments, these existing surveys are not designed to capture quick, targeted insights on specific program functions, recent administrative adjustments, operational shifts, or the particular experiences of distinct stakeholder groups such as healthcare providers.

The Purpose of Generic Clearance

To address this gap, the CDC is pursuing a "Generic Clearance." This mechanism allows the program to conduct multiple, smaller-scale data collections over the three-year period. Examples include brief pulse surveys following specific member interactions like enrollment or certification, as well as targeted feedback on communications strategies, administrative efficiency, operational changes, and provider perspectives. This flexible approach ensures that the program can adapt quickly and gather data on emerging issues or recent adjustments.

Importantly, the information collected through these efforts will be used for internal program management, contractor oversight, stakeholder engagement, and operational decision-making. The notice explicitly states that the results will not be used for regulatory purposes or as the principal basis for significant policy decisions. This distinction underscores the program's intent to use this feedback for continuous improvement rather than for formal policy shifts or enforcement actions.

Compliance with the Paperwork Reduction Act

This proposed data collection is subject to the requirements of the Paperwork Reduction Act of 1995 PRA. The PRA mandates that federal agencies obtain approval from the Office of Management and Budget OMB for any collection of information they conduct or sponsor. As part of this process, agencies must provide a 60-day notice in the Federal Register for new collections, extensions of existing ones, or reinstatements of previously approved collections before submitting them to the OMB for final approval. This notice fulfills that 60-day public comment requirement.

Invitation for Public Comment

The CDC is actively seeking public comments on this proposed collection. The deadline for written comments is September 11, 2026. The OMB is particularly interested in feedback that addresses several key areas:

• Evaluating the necessity and practical utility of the proposed information collection for the agency's functions.
• Assessing the accuracy of the CDC's estimated burden, including the validity of its methodology and assumptions.
• Suggesting ways to enhance the quality, utility, and clarity of the information to be collected.
• Identifying methods to minimize the burden on respondents, such as through the use of automated, electronic, mechanical, or other technological collection techniques.
• Assessing the overall information collection costs.

Estimated Burden and Impact

The CDC estimates an annualized burden of 2,350 hours for respondents participating in these feedback activities. This includes time spent by program members and providers in focus groups and surveys. There is no monetary cost to respondents beyond their time. For instance, the estimated burden includes approximately 1,600 hours for 12,000 program members completing surveys and 533 hours for 4,000 provider staff completing surveys, alongside smaller contributions from focus group participants.

This initiative reflects a proactive strategy by the CDC to ensure the World Trade Center Health Program remains responsive and effective. By soliciting direct feedback from its core stakeholders, the program aims to identify areas for improvement in a timely manner. The collected data could inform adjustments to patient care coordination, enhance communication strategies for beneficiaries, and streamline administrative processes for both members and providers. This continuous feedback loop is crucial for adapting to the evolving needs of a population with complex, long-term health requirements. While the collection of data always imposes some burden, the intent here is to minimize it while maximizing the utility of the information gathered for the benefit of those affected by the 9/11 attacks.